Soft Skills Buddy

Leadership

Leadership is the ability to inspire, guide, and empower others to achieve shared goals. These quick videos help you get started and develop practical leadership skills for managing people and driving success.

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Strategic Communication & Managing Difficult Conversations by Roziana

Communicate with clarity and confidence by learning to structure messages, adapting to different stakeholders, managing resistance, and handling difficult workplace conversations. Build skills to guide discussion constructively and achieve better outcomes through listening, questions, and practical activities.

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Leading through Coaching & Emotional Intelligence by Sunnie

Develop people more effectively through coaching techniques, emotional self-management, active listening, powerful questioning, and the GROW model. Build confidence to handle workplace conversations, encourage ownership and strengthen communication, accountabilty and team performance through guided practice.

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Enhancing Leadership Efficiency with AI by Jacky Lye
Improve productivity and decision-making, learn to use AI to prioritise work, organise meetings, simplify reporting and support idea generation. Combine essential leadership practices with practical AI applications to reduce administrative workload, improve communication and achieve better team outcomes.
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Structured Problem Solving & Decision Making by Vignes
Analyse workplace issues and make well-informed decisions. Define problems clearly, identify root causes, generate solutions using tools such as brainstorming and cause-and-effect diagrams, assess risks and constraints, and select the most suitable solution using structured evaluation criteria.
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Managing People Effectively for Non-HR Managers by Sulaiman
Handle employee matters confidently and fairly. Learn to manage diverse teams, identify performance issues versus misconduct, reduce common HR and legal risks, and take appropriate action with proper documentation through practical workplace scenarios and sound people-management decisions.
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Leading Team Performance by Paul
Align team goals with organisational strategy, design meaningful KPIs, apply OKRs, monitor performance, and conduct effective performance conversations — supporting stronger accountability, clearer expectations, and better team results.